duskrealm Terms of Service

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Welcome to duskrealm. These Terms of Service ("Terms") set out the rules that apply when you visit or use duskrealm's website, mobile platform, products, and customer support services. By browsing our platform or placing an order, you confirm that you accept these Terms.

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1. Acceptance of Terms

By visiting or using any service offered by duskrealm, you confirm that you have reviewed, comprehended, and consent to abide by these Terms together with every applicable federal, state, and local law and regulation. Should you disagree with any portion of these Terms, you may not access or use our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: You must be at least 18 years of age, or have reached the legal age of majority where you reside, before placing an order on this website.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, non-commercial purposes. You must not:
  • Carry out fraudulent transactions or submit fictitious orders;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without our permission;
  • Try to breach site security, data infrastructure, or other users' accounts;
  • Resell duskrealm products for commercial profit without our express written authorization.
• Account Security: You bear responsibility for keeping your account credentials confidential and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and prices. Even so, typographical mistakes or stock discrepancies may occasionally arise.
• Price & Order Corrections: Where an evident pricing or typographical mistake occurs, duskrealm may correct the error and revise or cancel any affected order before it ships, returning the full amount charged to you.
• Perishable Goods: Fresh or perishable items may naturally vary slightly in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with severe allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraud or a violation of these Terms.
• Payment Processing: All payments are encrypted with SSL/TLS technology and handled through payment gateways that comply with PCI-DSS standards. The full payment amount must be received before your order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order enters dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on duskrealm's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to duskrealm and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, duskrealm will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our maximum aggregate liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase should first be submitted to duskrealm's support team for informal resolution.

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9. Changes to These Terms

duskrealm may update or modify these Terms at any time. Material updates will be communicated by posting the revised terms on our website. Continued use of our website or services following any updates constitutes acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: duskrealm
• Customer Support Email: [email protected]
• Customer Support Phone: 19045369027
• Physical Business Address: 2200 EPPRIGHT DR, LITTLE ELM, TX 75068, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST